The National Association of Telecommunication Subscribers (NATCOMS) has rejected the Nigeria Labour Congress’ (NLC) proposed industrial action aimed at protesting the recent hike in telecom tariffs.
Speaking on Thursday, NATCOMS President, Deolu Ogunbanjo, described the planned strike as unnecessary, warning that it could send negative signals to investors.
Earlier in the week, the Nigerian Communications Commission (NCC) approved a 50% increase in telecom tariffs, citing rising operational costs.
While the decision sparked criticism from both NATCOMS and the NLC, Ogunbanjo emphasized that protests were not the appropriate response, advocating instead for continued dialogue or legal action if necessary.
“We do not support the Nigeria Labour Congress’ call for industrial action. No, we don’t! NATCOMS is not in support. To investors and businesses, it is a wrong signal,” Ogunbanjo said. He added that NATCOMS is engaging with the NCC to explore alternative solutions before the hike takes effect in February.
Joe Ajaero, NLC President, condemned the tariff hike as excessive and urged the NCC and the National Assembly to halt its implementation.
He called for dialogue to explore a more moderate increase, stressing that a 50% adjustment was punitive and unfair to Nigerian workers and the public.
Ajaero also called for collective action, including a possible nationwide boycott of telecommunication services, to pressure the government into reversing the hike.
The NCC defended its decision, stating that the 50% adjustment was a response to escalating operational costs and was significantly lower than the 100% increase proposed by some telecom operators.
In a statement, the NCC noted that the adjustment was made under Section 108 of the Nigerian Communications Act, 2003, following extensive consultations with stakeholders from both the public and private sectors.
The NCC explained that the increase was necessary to ensure continued investment in infrastructure and innovation, which would ultimately improve service quality, enhance customer satisfaction, and expand coverage across the country.
While acknowledging public concerns, the Commission maintained that the adjustment was essential for sustaining the growth and functionality of the telecom sector.
Ogunbanjo reiterated NATCOMS’ commitment to dialogue, stating that legal action would be considered only if negotiations with the NCC fail. “We are meeting with the Nigerian Communications Commission tomorrow to map a way forward,” he said.
With just days left before the tariff hike takes effect, stakeholders continue to engage in discussions aimed at resolving the issue amicably.